Ultimately the full deployment of digitalization for the maintenance of assets would pave the way to a fool-proof system. The impact of digitalization is a game-changer on all asset maintenance activities in the rail transport sector. In addition to system design, acquisition, operation, and decommissioning, effective maintenance is a key component of the overall asset management strategies and guidelines. The details of key major trends and some examples are covered below: This paper discusses 5 major trends in Digitalisation (DX) of the rail transport industry: This has enabled the layer of new technologies, supported by automated and artificial-intelligence-powered solutions. Further, mobility data is becoming more personalized, identifiable, and predictable. There is an increasing demand for real information. Other than transporting passengers between origins to destinations, these public transport systems would continue to embrace evolving digitalization for the provision of services such as security, customer service assistance, and operational support. Metro and other major public transport systems have progressed from simple mass transportation services to integrated public transport providers. In the last two decades, transit companies around the world are implementing new technologies to make passengers’ journeys more comfortable. The rail sector is witnessing a rapid adoption of technologies. This will lead to a radical transformation of business activities (planning, operation, and maintenance) in terms of delivery of increased asset availability and cost-effectiveness. Coupled with advancing technologies (such as interconnected sensors and diagnosis tools, big data analytics, the Internet of Things (IoT), machine learning, and artificial intelligence (AI)), the public transport industry can carry out intelligent and rapid interpretation of data into useful information. Passengers are looking for seamless travel and real-time information. The adoption of technology has accelerated with smartphones and will skyrocket with 5G network. At UITP, we often say that it’s the people who make public transport, and as the changes are led by people, we must stay ahead of the trends to ensure we harness the potential of digitalization to better serve the needs of passengers. New and emerging technologies have also started to impact the public transport sector. Technology is constantly accelerating, and what is clear is that public transport has massively benefited from new digital developments.
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